Thursday, November 21, 2019

VLF insights from the Twitter CEO

VLF insights from the Twitter CEOVLF insights from the Twitter CEOThis week, Umair Haque interviewed Twitter CEO Evan Williams at the keynote at this years SXSW Interactive Conference. By many accounts, the interview bombed. But as Haque gently suggests the exchange contained some interesting observations on building a 21st Century businessobservations that resonate with many of themes of the recent mhvt discussion Value Tweet on the emerging virtual law firm model.Here are some excerpts of Haques takeaways which may be relevant to lawyers and new model law firmsOpenness as a survival strategy. New ideas, new concepts, new applications all flow to open organizations. Thats a great way to express the point that for next-gen organizations, openness is now table stakes fail at it, and youre not even in the game. Organizing for experimentation. Though many organizations want to experiment, they cant because theyre not built to Twitter organizes for experimentation, by creating modular teams that rapidly iterate to solve tough problems. Thats what 21st century organizations look like networks, not pyramids. Win/wins. Another theme of our conversation welches focusing on win/wins a term thats become cheapened to the point of jargon, but try looking at it anew Twitter cuts deals with partners only when they think everyone wins including end-users. Par for the course? Think again. Thats pretty radical. Wall St, Detroit, Big Food, Big Software and HMOs are just a few for whom win/wins have mattered little, if at all. Its a simple, powerful way to frame next-gen strategy in a nutshell.On that last point, I think we can safely add BigLaw to the list. It seems to me that the (non-cheapened) concept of win/win is a natural complement to the mhvt theme of results, e.g., ShatterboxVox The issue for client is not VLF vs. trad firm, it is how do I get the results looking for w/ the resources I have? -posted by brian

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